Abstract
In this paper we explore using a case study the perceptions of two categories of ERP users (power users and transactional users) in relation to the role of culture, resistance, involvement, satisfaction and acceptance of ERP. The main findings of this case study are that (a) power and transactional users of ERP have different understandings of how each variable would influence their individual adoption and acceptance of ERP and (b) ERP users have a special awareness of the role of culture in promoting individual resistance to ERP systems since the values of high level of power distance and low individualism directly or indirectly influences ERP user adoption and acceptance.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of The First Asian Conference on Information Systems (ACIS 2012) |
| Editors | Michiko Oba, Marry Kong, Masaki Samejima, Saovorak Khoy |
| Place of Publication | Tokyo, Japan |
| Publisher | Institute of Electrical Engineers of Japan (IEEJ) |
| Pages | 228-233 |
| ISBN (Print) | 9784886860811 |
| Publication status | Published - 2012 |
| Event | ACIS 2012: First Asian Conference on Information Systems - Siem Reap, Cambodia Duration: 6 Dec 2012 → 8 Dec 2012 |
Conference
| Conference | ACIS 2012: First Asian Conference on Information Systems |
|---|---|
| City | Siem Reap, Cambodia |
| Period | 6/12/12 → 8/12/12 |
Keywords
- Global Information Systems
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