Abstract
Web-based e-service user adoption and continuance requires an understanding of consumer contextual factors. In this context, e-service is referred to (interactive) service being provided on the website. This paper examines specific factors such as user experience and perception, motivation, support, control, and usage frequency in the online/offline user task environment and its affect on web-based e-service adoption and continuance.
| Original language | English |
|---|---|
| Title of host publication | Advances in Computer and Information Sciences and Engineering |
| Editors | Tarek Sobh |
| Place of Publication | New York, United States of America |
| Publisher | Springer |
| Pages | 218-223 |
| Edition | 1 |
| ISBN (Print) | 9781402087400, 9781402087417, 1402087403 |
| DOIs | |
| Publication status | Published - 31 Dec 2008 |
Keywords
- Conceptual Modelling
- Information Systems Theory
- Interorganisational Information Systems and Web Services
- Computer-Human Interaction
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