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Online Trust: Definition and Principles

Z M Aljazzaf, Mark Perry, M A M Capretz

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

66 Citations (Scopus)

Abstract

Trust is as significant a factor for successful online interactions as it is in offline communities. Trust is an important factor to predict the behaviour of an entity and as a criterion for an entity selection. Most trust studies focused on trust establishment without identifying and considering the main trust definition components and trust principles. This paper explores trust in the offline and the online world to extract important trust definition components and trust principles. The trust definition and principles are presented, which form a basis that should be followed to establish trust online.
Original languageEnglish
Title of host publicationProceedings of The Fifth International Conference on Computing in the Global Information Technology (ICCGI)
EditorsMiguel Garcia, Jean-Denis Mathias
Place of PublicationLos Alamitos, United States of America
PublisherInstitute of Electrical and Electronics Engineers (IEEE)
Pages163-168
ISBN (Print)9781424480685, 9780769541815
DOIs
Publication statusPublished - 2010
EventICCGI 2010: Fifth International Conference on Computing in the Global Information Technology - Valencia, Spain
Duration: 20 Sept 201025 Sept 2010

Conference

ConferenceICCGI 2010: Fifth International Conference on Computing in the Global Information Technology
CityValencia, Spain
Period20/09/1025/09/10

Keywords

  • Law and Legal Studies

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