Abstract
This study investigates factors that influence the acceptance and use of e-Services. The research model includes factors such as user experience, user motivation, perceived usefulness and perceived ease of use in explaining the process of e-Services acceptance, use and continued use. The two core variables of the Technology Acceptance Model (TAM), perceived usefulness and perceived ease of use, are integrated into the Electronic Services Acceptance Model (E-SAM).
| Original language | English |
|---|---|
| Title of host publication | Advances in Computer and Information Sciences and Engineering |
| Editors | Tarek Sobh |
| Place of Publication | New York, United States of America |
| Publisher | Springer |
| Pages | 230-235 |
| Edition | 1 |
| ISBN (Print) | 9781402087417, 9781402087400, 1402087403 |
| DOIs | |
| Publication status | Published - 2008 |
Keywords
- Conceptual Modelling
- Interorganisational Information Systems and Web Services
- Information Systems Theory
- Computer-Human Interaction
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