Skip to main navigation Skip to search Skip to main content

Factors for E-Services System Acceptance: A Multivariate Analysis

Research output: Chapter in Book/Report/Conference proceedingChapterResearch

2 Citations (Scopus)

Abstract

This study investigates factors that influence the acceptance and use of e-Services. The research model includes factors such as user experience, user motivation, perceived usefulness and perceived ease of use in explaining the process of e-Services acceptance, use and continued use. The two core variables of the Technology Acceptance Model (TAM), perceived usefulness and perceived ease of use, are integrated into the Electronic Services Acceptance Model (E-SAM).
Original languageEnglish
Title of host publicationAdvances in Computer and Information Sciences and Engineering
EditorsTarek Sobh
Place of PublicationNew York, United States of America
PublisherSpringer
Pages230-235
Edition1
ISBN (Print)9781402087417, 9781402087400, 1402087403
DOIs
Publication statusPublished - 2008

Keywords

  • Conceptual Modelling
  • Interorganisational Information Systems and Web Services
  • Information Systems Theory
  • Computer-Human Interaction

Fingerprint

Dive into the research topics of 'Factors for E-Services System Acceptance: A Multivariate Analysis'. Together they form a unique fingerprint.

Cite this