Facilitators of Public E-Procurement: Lessons Learned from the U.K., U.S., and Australian Initiatives

This chapter presents the results of a literature survey developed to support a proposed model of the facilitators likely to impact the success of E-procurement initiatives in the public sector. It identifies a number of relevant variables for facilitator and presents a proposition for future research. It also analyzes the relative importance of different facilitators and observes that organization and management factors are the most important category for success of E-procurement initiatives. If E-procurement initiatives in the public sector are to assist the development of E-procurement across the information economy, there should be wider discussion and agreement on what constitutes the relevant facilitators and how the achievement of success can be assessed. It should be noted that we have used the term facilitators to denote the "critical success factors" (CSFs) and we have used the terms interchangeably.