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Exploring the Determinants of Memorable Tourism Experiences

Lalith Chandralal, Fredy Valenzuela

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This paper presents the findings of an exploratory research which investigates the determinants of memorable tourism experiences (MTEs) from travellers' perspectives. Data analysis involved 100 reported tourism experiences at two reputable travel blogs and 35 in-depth interviews with a purposive sample of frequent Australian travellers. Findings revealed 10 themes of positive MTEs of which 9 represent cognitive domain: (a) perceived meaningfulness (b) perceived opportunities to encounter authentic local experiences (c) perceived significance (d) perceived novelty (e) perceived local hospitality (f) perceived serendipity and surprises (g) perceived group mentality (g) perceived professionalism of local guides, and (h) perceived flexibility whereas the last theme (J) represent affective domain: positive emotions associated with MTEs.
Original languageEnglish
Title of host publicationAustralian and New Zealand Marketing Academy Conference 2012 Proceedings
EditorsIan Phau, Richard Lee
Place of Publicationonline
PublisherEhrenberg-Bass Institute for Marketing Science
Pages1-7
ISBN (Print)9780646563305
Publication statusPublished - 2012
EventANZMAC 2012: Australian and New Zealand Marketing Academy Conference - Adelaide, Australia
Duration: 3 Dec 20125 Dec 2012

Conference

ConferenceANZMAC 2012: Australian and New Zealand Marketing Academy Conference
CityAdelaide, Australia
Period3/12/125/12/12

Keywords

  • Business and Management

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