ERP Success and Logistical Performance Indicators: A Critical View

This study extracts the literature based study on Critical Success Factors (CSF’s) in Enterprise Resource Planning (ERP) Implementation, focusing on Supply Chain (SC) Logistical Performance Indicators. The originality of this study is to make clear identification of CSF’s in term of ERP system implementation and the impact of Supply Chain Logistical Performance. A subsequent analysis highlights the gaps in the literature which was needed to be addressed. The key finding of the study is that the most of the observers, researches and management personnel’s have been involved in considering the CSF’s identification in general; hence no clear identifications exist for how much logistical performance is important for a manufacturing organization and up to which extent effective ERP system may include logistical features. While implementing ERP in an enterprise(s), it is found that there are obviously some factors in parallel with the promising features which need to be pointed out for successful implementation. A bulk of literature studies on ERP was reviewed and studied in depth, for CSF’s identification and framework for a sound and fortified implementation of ERP system. The assemblage of the CSF’s is being analyzed in specific terms of ERP implementation in developing countries and in term of logistical performance. This study reveals the relationship of an effective ERP system with logistical performance management.