Empowering migrants during the resettlement process: applying Peplau's theory of interpersonal relations

Background
For many people, known as involuntary migrants, emigration is a last resort to escape armed conflict and persecution. Emigration may have positive outcomes for these people, but they may also experience several associated stressors that can have a negative effect on the resettlement process, particularly where there are significant lifestyle and cultural differences.
Aim
To explore the issues affecting involuntary African migrants during their resettlement process in Western Australia and how Peplau's theory of interpersonal relations could be used to inform how migrant support services could be improved to empower and support migrants.
Method
An exploratory, qualitative research design was used. In-depth interviews were conducted with 30 involuntary migrants and five migrant support service providers. Thematic content analysis was used to identify themes from the data.
Findings
Eight themes emerged from the data: reasons for migration; multiple losses; isolation and loneliness; employment issues; financial constraints; racial discrimination; migrants' needs; and migrant support services.
Conclusion
Migrant support services were often not easily accessible, culturally appropriate or sufficient for involuntary migrants. Peplau's theory could be used to guide and empower migrants as they use support services and navigate the resettlement process.