Australian University Adoption of the E-Services System: A Case Study

Kamaljeet Sandhu

Abstract

This case study is based in a Department of a university implementing an e-Services system project. Earlier discussion of the background/context of the case study is to provide a general overview of the Department and its business. Analysis of the data provides an insight into Management perceptions about their expectations for the system were. Insights on the e-Services project and the factors influencing the implementation are also described. The purpose of analysing the Management's perspectives about staff use of e-Services is to understand what factors affected the project development.

Original language	English
Publication status	Published - 2011
Event	6th Annual London Business Research Conference - London, United Kingdom Duration: 11 Jul 2011 → 12 Jul 2011

Conference

Conference	6th Annual London Business Research Conference
City	London, United Kingdom
Period	11/07/11 → 12/07/11

Keywords

Business Information Systems
Innovation and Technology Management
Business Information Management (incl Records, Knowledge and Information Management, and Intelligence)

Access to Document

https://hdl.handle.net/1959.11/10189

Handle.net

Persistent link

Cite this

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AB - This case study is based in a Department of a university implementing an e-Services system project. Earlier discussion of the background/context of the case study is to provide a general overview of the Department and its business. Analysis of the data provides an insight into Management perceptions about their expectations for the system were. Insights on the e-Services project and the factors influencing the implementation are also described. The purpose of analysing the Management's perspectives about staff use of e-Services is to understand what factors affected the project development.

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KW - Innovation and Technology Management

KW - Business Information Management (incl Records, Knowledge and Information Management, and Intelligence)

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