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A Study of Digital Acceptance of ERP Systems for Improved Financial Performance

Research output: Chapter in Book/Report/Conference proceedingChapterResearchpeer-review

Abstract

The main purpose of this study is to investigate the digital impacts of user training and education and perceived usefulness on the ERP systems acceptance and the contribution of the ERP systems towards the improved financial performance of Saudi firms. The survey is conducted on the ERP users, who are working in Saudi-based companies. The ERP users are selected for the survey by having been using the ERP modules for various digital tasks including finance and accounting, material management, human resource management, quality management, and sales and distribution. The research findings show that digital training and perceived usefulness both have a positive relation with the acceptance of the ERP systems.

Original languageEnglish
Title of host publicationDigital Innovations for Customer Engagement, Management, and Organizational Improvement
Place of PublicationUnited State of America
PublisherIGI Global
Pages66-82
ISBN (Print)9781799851714, 9781799851738, 9781799851721
DOIs
Publication statusPublished - 31 Dec 2020

Publication series

NameAdvances in Business Strategy and Competitive Advantage (ABSCA)

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