A Framework for Autonomic SLA Creation

Halina Kaminski; Mark Perry

A Framework for Autonomic SLA Creation

Halina Kaminski
, Mark Perry

School of Law

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Negotiation is fundamental to business. Increased automation of business to business or business to customer interaction is demanding efficient but flexible systems that can manage the negotiation process with minimal direct human intervention. Industries that provide online services rely on Service Level Agreements as the basis for their contractual relationship. Here we look at a means for generating these with a negotiating tool (SLA Negotiation Manager) that complies with e-negotiation rules and creates the agreements from existing business objectives.

Original language	English
Title of host publication	Proceedings of e-Learning 2008
Editors	Kommers, P., Isaias, P or Miguel Baptista Nunes, Maggie McPherson
Place of Publication	Lisbon, Portugal
Publisher	International Association for Development of the Information Society (IADIS)
ISBN (Print)	9789728924584
Publication status	Published - 2008
Event	e-Learning 2008: IADIS e-Learning 2008 Conference part of MCCSIS 2008: Multi Conference on Computer Science and Information Systems 2008 - Amsterdam, Netherlands Duration: 22 Jul 2008 → 25 Jul 2008

Conference

Conference	e-Learning 2008: IADIS e-Learning 2008 Conference part of MCCSIS 2008: Multi Conference on Computer Science and Information Systems 2008
City	Amsterdam, Netherlands
Period	22/07/08 → 25/07/08

Keywords

Web Technologies (excl Web Search)
Distributed and Grid Systems
Intellectual Property Law

Access to Document

https://hdl.handle.net/1959.11/14100

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Cite this

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title = "A Framework for Autonomic SLA Creation",

abstract = "Negotiation is fundamental to business. Increased automation of business to business or business to customer interaction is demanding efficient but flexible systems that can manage the negotiation process with minimal direct human intervention. Industries that provide online services rely on Service Level Agreements as the basis for their contractual relationship. Here we look at a means for generating these with a negotiating tool (SLA Negotiation Manager) that complies with e-negotiation rules and creates the agreements from existing business objectives.",

keywords = "Web Technologies (excl Web Search), Distributed and Grid Systems, Intellectual Property Law",

author = "Halina Kaminski and Mark Perry",

year = "2008",

language = "English",

isbn = "9789728924584",

editor = "Kommers and P. and Isaias and \{or Miguel Baptista Nunes\}, P and Maggie McPherson",

booktitle = "Proceedings of e-Learning 2008",

publisher = "International Association for Development of the Information Society (IADIS)",

note = "e-Learning 2008: IADIS e-Learning 2008 Conference part of MCCSIS 2008: Multi Conference on Computer Science and Information Systems 2008 ; Conference date: 22-07-2008 Through 25-07-2008",

}

Kaminski, H & Perry, M 2008, A Framework for Autonomic SLA Creation. in Kommers, P., Isaias, P or Miguel Baptista Nunes & M McPherson (eds), Proceedings of e-Learning 2008. International Association for Development of the Information Society (IADIS), Lisbon, Portugal, e-Learning 2008: IADIS e-Learning 2008 Conference part of MCCSIS 2008: Multi Conference on Computer Science and Information Systems 2008, Amsterdam, Netherlands, 22/07/08. <https://hdl.handle.net/1959.11/14100>

A Framework for Autonomic SLA Creation. / Kaminski, Halina; Perry, Mark.
Proceedings of e-Learning 2008. ed. / Kommers; P.; Isaias; P or Miguel Baptista Nunes; Maggie McPherson. Lisbon, Portugal: International Association for Development of the Information Society (IADIS), 2008.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - A Framework for Autonomic SLA Creation

AU - Kaminski, Halina

AU - Perry, Mark

PY - 2008

Y1 - 2008

N2 - Negotiation is fundamental to business. Increased automation of business to business or business to customer interaction is demanding efficient but flexible systems that can manage the negotiation process with minimal direct human intervention. Industries that provide online services rely on Service Level Agreements as the basis for their contractual relationship. Here we look at a means for generating these with a negotiating tool (SLA Negotiation Manager) that complies with e-negotiation rules and creates the agreements from existing business objectives.

AB - Negotiation is fundamental to business. Increased automation of business to business or business to customer interaction is demanding efficient but flexible systems that can manage the negotiation process with minimal direct human intervention. Industries that provide online services rely on Service Level Agreements as the basis for their contractual relationship. Here we look at a means for generating these with a negotiating tool (SLA Negotiation Manager) that complies with e-negotiation rules and creates the agreements from existing business objectives.

KW - Web Technologies (excl Web Search)

KW - Distributed and Grid Systems

KW - Intellectual Property Law

UR - http://ir.lib.uwo.ca/cgi/viewcontent.cgi?article=1008&context=csdpub

UR - http://iadisportal.org/elearning2008

M3 - Conference contribution

SN - 9789728924584

BT - Proceedings of e-Learning 2008

A2 - Kommers, null

A2 - P., null

A2 - Isaias, null

A2 - or Miguel Baptista Nunes, P

A2 - McPherson, Maggie

PB - International Association for Development of the Information Society (IADIS)

CY - Lisbon, Portugal

T2 - e-Learning 2008: IADIS e-Learning 2008 Conference part of MCCSIS 2008: Multi Conference on Computer Science and Information Systems 2008

Y2 - 22 July 2008 through 25 July 2008

ER -

A Framework for Autonomic SLA Creation

Abstract

Conference

Keywords

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